Cancellation policy

Table of contents

A. Cancellation policy for contracts for the delivery of goods

B. Cancellation Policy for Contracts for the Supply of Data not on a Physical Medium, Produced and Delivered in Digital Form

A. Cancellation policy for contracts for the supply of goods

Consumers have a right of revocation for contracts for the delivery of goods in accordance with the following provisions.

A consumer is any natural person who enters into a legal transaction for purposes that can predominantly be attributed neither to his commercial nor to his independent professional activity.

Cancellation policy

Right of withdrawal

You have the right to cancel this contract within 14 days without giving any reason.

The revocation period is 14 days from the day on which you or a third party named by you, who is not the carrier, has taken possession of the last goods.

To exercise your right of withdrawal, you must contact us (Story Roads Publishing, owner Marc Krautwdel, Klenzestr. 41, 80469

Munich, Germany, Tel: 089/12555674, E-Mail:shop@dragomar.net) by means of a clear declaration (e.g. letter, e-mail) about your decision to revoke this contract. You can use the attached sample withdrawal form for this purpose, which is, however, not mandatory.

To comply with the withdrawal period, it is sufficient that you send the notice of exercise of the right of withdrawal before the expiry of the withdrawal period.

Consequences of the revocation

If you revoke this contract, we shall reimburse you all payments we have received from you, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a type of delivery other than the most favorable standard delivery offered by us), without undue delay and no later than within fourteen days from the day on which we received the notification of your revocation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees because of this repayment. We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.

You must return or hand over the goods to us without undue delay and in any case no later than within fourteen days from the day on which you notify us of the revocation of this contract. The deadline is met if you send the goods before the expiry of the period of fourteen days. You shall bear the direct costs of returning the goods.

You will only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for checking the condition, properties and functioning of the goods.

Exclusion or premature expiry of the right of withdrawal:

The right of withdrawal does not apply to contracts

– for the delivery of goods that are not prefabricated and for the production of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer;

– for the delivery of newspapers, periodicals or magazines with the exception of subscription contracts.

The right of revocation shall expire prematurely in the case of contracts

– for the delivery of sealed goods that are not suitable for return for reasons of health protection or hygiene if their seal has been removed after delivery;

– for the delivery of sound or video recordings or computer software in a sealed package, if the seal has been removed after delivery.

The right of withdrawal does not apply to consumers who do not belong to a Member State of the European Union at the time of conclusion of the contract and whose sole residence and delivery address are outside the European Union at the time of conclusion of the contract.

Sample cancellation form

(If you wish to cancel the contract, please complete and return this form).

To Story Roads Publishing, Marc Krautwedel, Klenzestr. 41, 80469 Munich, E-Mail: shop@dragomar.net

I/we(*) hereby revoke the contract concluded by me/us for the purchase of the following goods (*)/the provision of the following service (*)

Ordered on (*) / received on (*)                                          

Name of the consumer(s)                                                                                               

Address of the consumer(s)                                                                                       

Signature of consumer(s) (only in case of paper communication)                                                            

Date

(*) Delete as applicable

B. Cancellation Policy for Contracts for the Supply of Data not on a Physical Medium, Produced and Delivered in Digital Form

Consumers whose contractual declaration relates to a contract for the delivery of data that is not on a physical data carrier and that is produced and made available in digital form shall have a right of revocation in accordance with the following provisions.

 A consumer is any natural person who enters into a legal transaction for purposes that can predominantly be attributed neither to his commercial nor to his independent professional activity.

Right of withdrawal

You have the right to cancel this contract within fourteen days without giving any reason.

The revocation period is fourteen days from the day of the conclusion of the contract.

To exercise your right of withdrawal, you must contact us Story Roads Publishing, Inh. Marc Krautwedel, Klenzestr. 41, 80469

Munich, Germany, Tel: 089/12555674, e-mail: shop@dragomar.net) by means of a clear declaration (e.g. a letter sent by post, e-mail) of your decision to revoke this contract. You can use the attached model withdrawal form for this purpose, but it is not mandatory.

Consequences of the revocation

Consequences of the revocation

If you revoke this contract, we shall reimburse you all payments we have received from you, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a type of delivery other than the cheapest standard delivery offered by us), without undue delay and no later than within fourteen days from the day on which we received the notification of your revocation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees because of this repayment.

Expiry of the right of withdrawal:

The right of withdrawal expires prematurely if we have started the execution of the contract after you have expressly agreed that we start the execution of the contract before the expiry of the withdrawal period and you have confirmed your knowledge to us that you lose your right of withdrawal by your consent with the start of the execution of the contract.

Sample cancellation form

(If you wish to cancel the contract, please complete and return this form).

-To Story Roads Publishing, Marc Krautwedel, Klenzestr. 41, 80469 Munich, e-mail: shop@dragomar.net

-I/we(*) hereby revoke the contract I/we(*) have concluded for the purchase of the following goods (*)/ the provision of the following service (*)

-Ordered on (*)/Received on (*)                                           

-Name of the consumer(s)                                                                                                  

-Address of the consumer(s)                                                                                                              

-Signature of the consumer(s) (only in case of paper communication)                                                            

-Date

(*) Delete as applicable

B. Cancellation Policy for Contracts for the Delivery of Data not on a Physical Medium, Produced and Delivered in Digital Form

Consumers whose contractual declaration relates to a contract for the delivery of data not on a physical medium that is produced and made available in digital form shall have a right of revocation in accordance with the following provisions.

 A consumer is any natural person who enters into a legal transaction for purposes that can predominantly be attributed neither to his commercial nor to his independent professional activity.

Right of withdrawal

You have the right to cancel this contract within fourteen days without giving any reason.

The revocation period is fourteen days from the day of the conclusion of the contract.

To exercise your right of withdrawal, you must contact us (Story Roads Publishing, Marc Krautwedel, Klenzestr. 41, 80469

Munich, Germany, Tel: 089/12555674, E-Mail: shop@wtc-hh.com) about your decision to revoke this contract by means of a clear declaration (e.g. a letter sent by mail, e-mail). You can use the attached sample withdrawal form for this purpose, but it is not mandatory.

To comply with the withdrawal period, it is sufficient that you send the notice of exercise of the right of withdrawal before the expiry of the withdrawal period.

Consequences of the revocation

Consequences of the revocation

If you revoke this contract, we shall reimburse you all payments we have received from you, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a type of delivery other than the most favorable standard delivery offered by us), without undue delay and no later than within fourteen days from the day on which we received the notification of your revocation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees because of this repayment.

Expiry of the right of withdrawal:

The right of withdrawal for paid digital content expires prematurely if we have started the execution of the contract after you have expressly agreed that we start the execution of the contract before the expiry of the withdrawal period, you have confirmed to us your knowledge that you lose your right of withdrawal by your agreement with the start of the execution of the contract and we have also conveyed to you on the transcript or in the confirmation of the contract that you have made these statements. 

Sample cancellation form

(If you wish to cancel the contract, please complete and return this form).

-to Story Roads Publishing, Marc Krautwedel, Klenzestr. 41, 80469 Munich, e-mail: shop@dragomar.net

-I/we(*) hereby revoke the contract I/we(*) have concluded for the purchase of the following goods (*)/ the provision of the following service (*)

-Ordered on (*)/Received on (*)                                           

-Name of the consumer(s)                                                                                                  

-Address of the consumer(s)                                                                                                              

-Signature of the consumer(s) (only in case of paper communication)                                                            

-Date

(*) Delete where not applicable